The Federal Competition Commission (FCC) is collaborating with key stakeholders to initiate the process of issuing national benchmarks compliant with the revised Competition Act, as part of its efforts to strengthen regulation of the rapidly growing online trade sector in the country. This initiative is advancing in parallel with a comprehensive consumer protection assessment in the e-commerce sector, which aims to review business practices, identify potential risks, and fill regulatory gaps in online transactions—currently, digital trade is experiencing increasingly robust growth in the country. During the commemorative event for World Consumer Rights Day on Tuesday, Ms. Kadjia Ngasongwa, Acting Director-General of the FCC in the DRC, stated that this move seeks to enhance consumer protection while creating a fair and predictable operating environment for online service providers and investors. According to the commission, the study will generate critical data to guide policy formulation and regulatory decision-making in response to the rapid expansion of online commercial platforms and services. World Consumer Rights Day, observed annually on March 15, aims to raise consumers' awareness of their rights and responsibilities in the marketplace and reinforce the accountability of producers and service providers for the well-being of citizens.
